Privacy Policy for Kelly Denny Creative Operations ("KDCO")

Originally published: February 25, 2026 

Last updated: February 25, 2026

1. INTRODUCTION

Welcome to KDCO. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website, purchase our services or digital products, participate in our memberships, make purchases using our affiliate links, and engage with our content across various platforms.

This Privacy Policy applies to KDCO and all related offerings, including:

  • Business Audits and Coaching
  • Professional Services and Consulting
  • Membership Programs through email, SamCart, or Skool
  • Digital products, courses, webinars, and free resources sold through Leadpages and SamCart
  • Free resources provided through Leadpages, Drip, and social media
  • Affiliate recommendations and links (including Amazon Associates and software platforms)
  • Social media presence (including YouTube, Facebook, Instagram, Pinterest)
  • Facebook Groups and community features
  • Any future offerings

2. INFORMATION WE COLLECT

We may collect the following types of information:

  • Personal Details: Name, email address, billing information, shipping address
  • Purchase Information: Products and services purchased, payment history, download activity, order tracking information
  • Membership Data: Membership status, subscription preferences, access history, engagement with membership content and resources
  • Affiliate Purchase Information: When you make purchases through our affiliate links (such as Amazon Associates links), we may receive information about the transaction to earn commission, though we do not receive your specific payment details
  • E-Commerce Platform Purchase Information: When you make purchases through SamCart, Leadpages, Skool and/or other e-commerce platforms, the platform shares transaction information with us to fulfill orders, but your payment details are processed directly by these platforms
  • Technical Data: IP address, browser type, device information, operating system, mobile device identifiers
  • Usage Data: How you interact with our website and content, time spent on pages, pages visited, links clicked, content downloads
  • Social Media Data: When you interact with our content on platforms like YouTube, Facebook, Instagram, or Pinterest, we may collect publicly available information such as your username, profile information, and engagement metrics (likes, comments, shares, views)
  • Communication Data: Messages sent through contact forms, support inquiries, feedback, testimonials, participation in Facebook Groups or other community spaces, interactions through automated messaging platforms
  • Video Content Data: For Facebook, Instagram, YouTube, Vimeo, and other video platforms, we may collect information about how you engage with our video content
  • User-Generated Content: Comments, reviews, testimonials, photos, videos, and other content you share on our platforms, social media, or within our membership community

3. HOW WE USE YOUR INFORMATION

We use your information to:

  • Provide and deliver digital products, membership content, and free resources
  • Provide and deliver professional services, coaching, and consulting
  • Manage membership subscriptions and access to exclusive content
  • Process affiliate commissions from purchases made through our links (such as Amazon Associates)
  • Process payments and prevent fraud
  • Manage your account and provide customer support
  • Improve our content, products, and user experience
  • Communicate with you about product updates, new offerings, and relevant content
  • Send transactional emails (purchase confirmations, download links, receipts, shipping notifications)
  • Respond to your inquiries and provide resources through automated messaging systems
  • Display testimonials and user-generated content on our website, sales pages, and marketing materials
  • Share success stories and community engagement to promote our products and services
  • Market and advertise our products and services across platforms including YouTube, Facebook, Instagram, and Pinterest
  • Analyze usage patterns to enhance our offerings
  • Facilitate community engagement through Facebook Groups or Skool
  • Manage our business operations, sales pipeline, and administrative tasks
  • Comply with legal obligations

4. DATA STORAGE AND SECURITY

While we implement reasonable security measures to protect your data, no method of transmission or storage over the internet is 100% guaranteed to be secure. There is always some inherent risk involved when storing or sharing data online. KDCO will take reasonable steps to safeguard your information, but we cannot be held responsible for any data loss, alteration, or unauthorized access that may occur despite our security measures.

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. THIRD-PARTY SERVICES

Our website, products, and services may utilize various third-party services to enhance functionality, improve user experience, process payments, and manage certain aspects of product delivery. These services include, but are not limited to:

a) E-Commerce Platforms

SamCart — We use SamCart to sell digital products. This platform collects and processes user data according to its own privacy policy. SamCart Privacy Policy: https://www.samcart.com/privacy-policy

LeadPages — We may use Leadpages to sell digital products and provide/deliver free resources. This platform collects and processes user data according to its own privacy policy. Leadpages Privacy Policy: https://www.leadpages.com/privacy

Skool — We may use Skool to sell, monitor, and manage memberships. This platform collects and processes user data according to its own privacy policy. Skool Privacy Policy: https://www.skool.com/legal

Drip — We may use Drip to provide/deliver free resources. This platform collects and processes user data according to its own privacy policy. Drip Privacy Policy: https://www.drip.com/privacy

b) Payment Processing

To handle payments securely, we use payment processors including Stripe, PayPal, and/or Apple Pay, through SamCart, Leadpages, and Skool (and may use additional payment processors as offered through these platforms). When you make a purchase, your payment information is processed directly by these services. We do not store your full credit card details on our servers. Please refer to their privacy policies:

c) Affiliate Programs

Amazon Associates — We participate in the Amazon Associates Program. When you click on an Amazon affiliate link and make a purchase, Amazon may share certain transaction information with us (such as the fact that a purchase was made), but we do not receive your personal payment information or purchase details. Amazon's use of your data is governed by its own privacy policy. Amazon Privacy Notice: https://www.amazon.com/gp/help/customer/display.html?nodeId=GX7NJQ4ZB8MHFRNJ

Other Affiliate Networks — We may participate in other affiliate programs. When you make purchases through these affiliate links, the merchant may provide us with commission information, but we do not receive your personal payment details.

d) Analytics

We may use Google Analytics, YouTube Analytics, and Vimeo Analytics to gather information about website usage, video performance, and user engagement. This helps us understand how visitors interact with our content and where we can make improvements. These tools collect anonymized data about your behavior, such as pages visited, time spent on various sections, and video watch time.

e) Email Marketing

To keep you informed about product updates, new offerings, and relevant content, we may use email marketing services such as ManyChat, Drip, Leadpages, SamCart, and Skool. These services process your email address and track email engagement (opens, clicks) to help us provide more relevant communications. Please refer to their privacy policies:

f) Customer Support and Communication

Gmail — We use Gmail to manage customer inquiries and messages. If you contact our support team, your communication and any personal information you provide will be stored in this system. Google Privacy Policy: https://policies.google.com/privacy

ManyChat — We use ManyChat to engage with customers, answer questions, respond to inquiries, and provide resources, links to our stores and products, and automated customer support. When you interact with our ManyChat messaging, your messages and contact information are processed according to ManyChat's privacy policy. ManyChat Privacy Policy: https://manychat.com/legal/privacy-policy

g) File Storage and Delivery

For digital product delivery, we may use services such as Google Drive and/or cloud storage services provided through SamCart to store and deliver your purchased materials. Please refer to their privacy policies:

h) Website Platform and Hosting

Our website may be hosted on various platforms including Leadpages and custom domains registered through Namecheap. Please refer to their privacy policies:

i) Video Hosting

Vimeo — We may use Vimeo to host and deliver video content, including membership materials, courses, and educational resources. When you watch videos hosted on Vimeo, Vimeo may collect data about your viewing behavior according to its privacy policy. Vimeo Privacy Policy: https://vimeo.com/privacy

j) Business Management and Administrative Tools

We use various platforms to manage our business operations, sales pipeline, customer relationships, and administrative tasks. Your information may be stored in these systems:

Google Workspace (Google Drive, Google Docs, Google Sheets, Google Meet) — We use Google Workspace products for document creation, data management, virtual meetings, and business administration. Your personal information may be stored in Google Docs, Google Sheets, or Google Drive as part of our business operations. Google Privacy Policy: https://policies.google.com/privacy

Airtable — We may use Airtable for customer relationship management, sales pipeline tracking, and business operations. Your contact information and purchase history may be stored in Airtable databases. Airtable Privacy Policy: https://www.airtable.com/privacy

Microsoft Products (Word, Excel, Teams) — We may use Microsoft Word, Excel, and Teams for document creation, data analysis, virtual meetings, and business administration. Your information may be stored in Microsoft Office files or shared during Teams meetings. Microsoft Privacy Statement: https://privacy.microsoft.com/en-us/privacystatement

iCloud — We may use Apple's iCloud services for data backup and storage. Your information may be stored in iCloud as part of our business operations. Apple Privacy Policy: https://www.apple.com/legal/privacy/

k) Project Management, Communication, and Collaboration Tools

During consulting and service engagements, we may use a variety of project management, communication, and collaboration platforms to deliver and manage your services. These may include:

Slack — We may use Slack for team communication and collaboration during your engagement. Information shared through Slack is subject to Slack's privacy policy. Slack Privacy Policy: https://slack.com/trust/privacy/privacy-policy

Zoom — We may use Zoom to conduct virtual meetings, calls, and recorded sessions. Zoom collects data about meeting participants according to its own privacy policy. Zoom Privacy Policy: https://explore.zoom.us/en/privacy/

Loom — We may use Loom to record and share screen recordings, walkthroughs, and video updates during your engagement. Loom Privacy Policy: https://www.loom.com/privacy-policy

Microsoft Teams — We may use Microsoft Teams for video meetings and communication, particularly when required by your organization. (See also Microsoft Products above.) Microsoft Privacy Statement: https://privacy.microsoft.com/en-us/privacystatement

Google Meet — We may use Google Meet to conduct virtual meetings as part of service delivery. (See also Google Workspace above.) Google Privacy Policy: https://policies.google.com/privacy

Other Platforms — Depending on the nature of your engagement, additional project management or communication platforms may be utilized — either as tools I recommend as part of your audit or consulting work, or because they are already in use by your team. In these cases, any data shared through those platforms is governed by the respective platform's own privacy policy and terms of service. I will make reasonable efforts to inform you of any platforms used during our engagement that are not listed here.

Important: KDCO is not responsible for how any third-party platform stores, handles, or secures data entered or managed through these tools during our engagement. If you have concerns about a specific platform's data practices, we encourage you to review that platform's privacy policy directly before approving it for our engagement, and before sharing sensitive information through it.

l) Automation and Integration Tools

We may use automation and integration tools such as Zapier to connect different platforms and services we use (including but not limited to e-commerce platforms, social media platforms, email service providers, messaging platforms, customer relationship tools, and internal business systems). These tools allow us to automatically transfer information you have provided (such as your name, email address, purchase details, or engagement data) between systems in order to deliver free resources, enroll you in email or messaging sequences, manage customer communications, improve workflows, and support our business operations.

Data handled through Zapier is subject to Zapier's own security practices and privacy policy. Zapier Privacy Policy: https://zapier.com/privacy

m) Social Media Platforms

We maintain a presence on various social media platforms where we share content and engage with our community:

LinkedIn — We create and share content on LinkedIn. When you interact with our LinkedIn content (viewing, liking, commenting, sharing), LinkedIn collects data about your interactions according to its privacy policy. We may receive analytics data about how our content performs. LinkedIn Privacy Policy: https://www.linkedin.com/legal/privacy-policy

YouTube — We create and share video content on YouTube. When you watch, like, comment on, or share our YouTube videos, YouTube collects data about your interactions according to its privacy policy. We may receive analytics data about video performance, viewer demographics, and engagement metrics, but this data is generally anonymized. YouTube Privacy Policy: https://www.youtube.com/howyoutubeworks/our-commitments/protecting-user-data/ Google Privacy Policy: https://policies.google.com/privacy

Facebook and Instagram — We use Facebook Pages, Instagram, and Facebook Groups for community engagement and content sharing. When you interact with our content or join our Facebook Groups, Meta collects data according to its privacy policies. Facebook Privacy Policy: https://www.facebook.com/privacy/policy/ Instagram Privacy Policy: https://help.instagram.com/155833707900388

Pinterest — We share content on Pinterest. When you interact with our pins or boards, Pinterest collects data according to its privacy policy. Pinterest Privacy Policy: https://policy.pinterest.com/en/privacy-policy

n) Advertising and Marketing

We use advertising platforms to promote our website, products, and services. This involves the following data practices:

Social Media Advertising — We may use advertising tools from platforms like YouTube, Facebook (Meta), Instagram, Pinterest, and Google to deliver targeted ads and measure their effectiveness. This means:

  • We may share some of your data (such as email address) with these platforms for audience matching
  • Tracking pixels on our website collect data about your actions (e.g., visiting our site, making purchases)
  • This data helps us show you relevant ads across various platforms
  • We may use retargeting features to show ads to people who've interacted with our site or products

Platform-specific details:

o) Community Features

If we offer community groups or forums, these may be hosted on platforms such as Skool, Facebook Groups, or YouTube community features. Your participation in these communities is subject to both our terms and the hosting platform's terms and privacy policies.

Important Note: While we carefully select our third-party service providers and only work with reputable companies, each of these services operates under its own privacy policy and terms of service. We encourage you to review the privacy policies of these third-party services for more detailed information on how they collect, use, and protect your data.

6. TESTIMONIALS AND USER-GENERATED CONTENT

Collection and Use of Testimonials

When you provide feedback, reviews, testimonials, or other user-generated content about our products or services, you grant KDCO permission to use this content in our marketing and promotional materials. This may include:

  • Displaying your testimonials on our website, sales pages, and landing pages
  • Sharing screenshots of your comments from Facebook, Instagram, YouTube, or other social media platforms
  • Using comments or feedback from our membership community or Facebook Groups
  • Featuring your reviews in email marketing campaigns
  • Including your testimonials in advertisements and promotional materials across various platforms

What We May Share

When using your testimonials or user-generated content, we may include:

  • Your first name and last initial (e.g., "Sarah M.")
  • Your social media username or handle (if publicly shared)
  • Screenshots of your public comments or posts
  • Photos or videos you've shared (with your permission)
  • General location (e.g., "Ohio" or "United States") if you've provided it

Your Privacy Rights Regarding Testimonials

  • We will make reasonable efforts to obtain your consent before using your testimonial in marketing materials
  • You may request removal of your testimonial at any time by contacting us at kelly@kellydenny.co
  • We will not share your full name, contact information, or other sensitive personal details without your explicit permission
  • Public comments made on public social media platforms (Skool, YouTube, Facebook, Instagram, Pinterest) may be shared as they are publicly visible

Opting Out

If you do not wish for your comments, reviews, or testimonials to be used in our marketing materials, you may contact us at kelly@kellydenny.co with your request, specify that you do not consent to the use of your feedback for marketing purposes, or request removal of existing testimonials or content at any time.

Member Community Content

Content shared within our private membership community is generally treated as private. However, we may occasionally feature success stories or testimonials from the membership community with explicit permission from the member. We will always request your permission before sharing any content from private membership spaces, offer you the option to remain anonymous or use only your first name, allow you to review and approve how your content will be used, and honor requests to remove or modify shared content.

7. DATA SHARING AND DISCLOSURE

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who help us operate our business (as outlined in Section 5)
  • With e-commerce platforms (SamCart, LeadPages, Skool) to fulfill orders
  • With affiliate programs (such as Amazon Associates) to track commissions
  • With business management tools (Google Workspace, Airtable, Microsoft Products, iCloud) for administrative purposes
  • With project management, communication, and collaboration platforms (such as Asana, Slack, Zoom, Loom, Microsoft Teams, Google Meet, and other tools used during service engagements) as necessary to deliver consulting services
  • When displaying testimonials and user-generated content in marketing materials (with appropriate privacy protections as outlined in Section 6)
  • When required by law or to protect our legal rights
  • In connection with a business transfer or acquisition
  • With your explicit consent

8. YOUR RIGHTS AND CHOICES

Depending on your location, you may have the following rights regarding your personal data:

General Rights

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal data (subject to certain limitations)
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain types of data processing
  • Restriction: Request restriction of data processing
  • Withdraw Consent: Withdraw consent for data processing where consent is the legal basis
  • Testimonial Removal: Request removal of your testimonials or user-generated content from our marketing materials

California Residents (CCPA/CPRA Rights)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to Know: Request information about the categories and specific pieces of personal information we collect, use, disclose, and share
  • Right to Delete: Request deletion of your personal information (subject to certain exceptions)
  • Right to Correct: Request correction of inaccurate personal information
  • Right to Opt-Out: Opt-out of the sale or sharing of your personal information for targeted advertising
  • Right to Limit: Limit the use and disclosure of sensitive personal information
  • Right to Non-Discrimination: You will not receive discriminatory treatment for exercising your privacy rights

Important: We do not "sell" personal information in the traditional sense, but we may "share" information with advertising partners (including YouTube, Facebook, Instagram, Pinterest, and Google) for targeted advertising purposes, which may be considered a "sale" under CCPA definitions.

Do Not Sell My Personal Information: California residents can opt-out of the sharing of personal information for advertising purposes by contacting us at kelly@kellydenny.co.

European Union/EEA Residents (GDPR Rights)

If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR):

  • Lawful Basis: We process your data based on legitimate interests, contract performance, or consent
  • Right to Object: Object to processing based on legitimate interests
  • Right to Lodge Complaints: File complaints with your local data protection authority

Email Communications

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly at kelly@kellydenny.co.

How to Exercise Your Rights

To exercise any of these rights, please contact us at kelly@kellydenny.co. We will respond to your request within the timeframes required by applicable law (typically 30 days for GDPR requests and 45 days for CCPA requests).

9. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Deliver personalized content and advertisements
  • Improve website functionality
  • Track affiliate link clicks and conversions
  • Enable social media features and advertising pixels (YouTube, Facebook, Pinterest, Google)
  • Track video viewing behavior on embedded Vimeo and YouTube players

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality and your ability to make purchases through affiliate links.

10. CHILDREN'S PRIVACY

We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately at kelly@kellydenny.co so we can delete such information.

11. INTERNATIONAL DATA TRANSFERS AND LEGAL BASIS

International Transfers

If you are located outside of the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers and service providers (including SamCart, Leadpages, Skool, Amazon, Google, YouTube, Vimeo, Airtable, Microsoft, Apple, Asana, Slack, Zoom, Loom, and other platforms) are located. By using our services, you consent to this transfer.

Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

  • Contract Performance: To provide products and services you've purchased, including membership access and digital product delivery
  • Legitimate Interests: To improve our services, prevent fraud, conduct marketing, manage affiliate relationships, display testimonials, and conduct business operations
  • Consent: For certain marketing communications, cookies, social media advertising, and use of testimonials in marketing materials (where required)
  • Legal Obligation: To comply with applicable laws and regulations

12. CATEGORIES OF PERSONAL INFORMATION (CALIFORNIA DISCLOSURE)

For California residents, we collect and may disclose the following categories of personal information:

  • Identifiers: Name, email address, mailing address, IP address, device identifiers, social media usernames
  • Commercial Information: Purchase history, products purchased (digital and physical), membership subscriptions, affiliate purchase information
  • Internet Activity: Browsing history, search history, interactions with our website and social media content, video viewing behavior
  • User-Generated Content: Testimonials, reviews, comments, photos, videos, and other content you share
  • Geolocation Data: General location based on IP address

Sources: We collect this information directly from you, automatically through website usage (Leadpages), through e-commerce platforms (SamCart, Skool), through social media platforms (YouTube, Facebook, Instagram, Pinterest), through video hosting platforms (Vimeo), through automated messaging platforms (ManyChat), through project management and communication platforms used during consulting engagements (such as project management platforms, Slack, Zoom, Loom, Microsoft Teams, Google Meet, and other tools as applicable), and from third-party services.

Business/Commercial Purposes: Providing services, fulfilling orders, managing memberships, processing affiliate commissions, customer support, marketing, displaying testimonials, analytics, fraud prevention, and business administration.

Third Parties: We may disclose information to service providers, e-commerce platforms, affiliate networks, advertising partners, business management tools, project management and collaboration platforms, and as required by law.

13. DATA RETENTION

We retain your personal data only as long as necessary to:

  • Provide our products and services
  • Manage membership subscriptions
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements
  • Track affiliate commissions
  • Maintain business records
  • Display testimonials and user-generated content (unless you request removal)

Specific Retention Periods:

  • Account Information: Retained while your account is active and for 3 years after account closure
  • Purchase Records: Retained for at least 7 years for tax and accounting purposes
  • Membership Data: Retained for the duration of your membership and for 3 years after cancellation
  • Consulting Engagement Data (including project management platforms): Retained for the duration of the engagement and for 3 years after project completion
  • Affiliate Transaction Data: Retained for 7 years for tax and commission tracking purposes
  • Marketing Communications: Until you unsubscribe or for 2 years of inactivity
  • Support Communications: Retained for 3 years after resolution
  • Testimonials and User-Generated Content: Retained indefinitely unless you request removal
  • Website Analytics: Anonymized after 26 months (Google Analytics default)
  • Social Media Engagement Data: Retained according to the policies of each platform (YouTube, Facebook, Instagram, Pinterest)
  • Video Analytics: Retained according to Vimeo's and YouTube's data retention policies
  • Business Management Data: Retained in Google Workspace, Airtable, Microsoft Products, and iCloud for as long as necessary for business operations and legal compliance

EU/EEA and California Rights: You may request deletion of your personal data at any time, subject to certain legal exceptions.

When we no longer need your personal data, we will securely delete or anonymize it.

14. CHANGES TO THIS PRIVACY POLICY

We may update this privacy policy periodically to reflect changes in our practices, new platforms or services we use, or applicable laws. We will notify you of any material changes by posting the updated policy on our website, updating the "Last updated" date at the top of this policy, and sending an email notification for significant changes (if you've provided your email). Your continued use of our services after any changes constitutes acceptance of the updated policy.

15. CONTACT INFORMATION AND DATA PROTECTION

General Contact

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

Email: kelly@kellydenny.co Website: kellydenny.co

Privacy Rights Requests

  • For California Residents: Submit CCPA requests to kelly@kellydenny.co with "California Privacy Request" in the subject line
  • For EU/EEA Residents: Submit GDPR requests to kelly@kellydenny.co with "GDPR Request" in the subject line
  • For Testimonial Removal Requests: Contact kelly@kellydenny.co with "Testimonial Removal Request" in the subject line
  • For All Other Privacy Requests: Contact kelly@kellydenny.co with "Privacy Request" in the subject line

Response Times

  • General inquiries: Within 5 business days
  • GDPR requests: Within 30 days (may be extended to 60 days for complex requests)
  • CCPA requests: Within 45 days (may be extended to 90 days for complex requests)
  • Testimonial removal requests: Within 10 business days

Verification Process

To protect your privacy, we may need to verify your identity before responding to certain requests. We may ask for additional information to confirm your identity and your right to access the information.

This privacy policy is effective as of the date listed above and applies to all information collected by KDCO.